One AI agent for every customer conversation
B6AI connects WhatsApp, Instagram, Messenger, Telegram and your website into a single AI agent that answers from your own knowledge, takes real actions, and hands off to your team when it matters.
Every missed message is a missed customer
Small businesses lose sales to slow replies, after-hours silence, and staff answering the same questions all day. Multiply that across WhatsApp, Instagram, and your website, and the conversations — and the revenue — slip through the cracks.
- Leads go cold when replies take hours
- Teams burn time on repetitive questions
- Every channel is a separate, disconnected inbox
From connected to automated in three steps
Connect your channels
Link WhatsApp, Instagram, Messenger, Telegram, and your website widget in minutes. Every conversation lands in one unified inbox, with one identity per customer.
Build your bot — visually or with AI
Drag and drop flows in the visual builder, or simply describe what you want and let B6AI generate a working flow. Add your documents and it answers from your own content.
Let it handle conversations
The agent reasons over your knowledge, takes real actions through integrations, and hands off to a human the moment a conversation needs one.
Everything you need to automate conversations
Visual flow builder
Drag-and-drop, no code
Design and edit complex conversation flows with a React Flow canvas. Build powerful automations without writing a line of code.
LLM-assisted bot building
Describe it, get a working flow
Describe the bot you want in plain language and B6AI generates a working flow you can refine. Go from idea to live in minutes.
RAG knowledge base
Answers from your own content
Upload your documents and the bot answers from them — accurate, grounded, and on-brand, instead of making things up.
ReAct agent loop
Multi-step reasoning and tool use
The agent thinks, acts, and solves real tasks across multiple steps — not just single-turn replies.
Live human handover
AI handles volume, humans take over
Your team steps in through the agent portal exactly when a conversation needs a person, with full context.
Workflow automation via MCP
Connect tools as actions
Connect external tools as bot actions, and expose your own flows as MCP endpoints for other systems to call.
Unified inbox
Every channel, one place
All channels and every customer in one inbox, with a single conversation history per person.
Analytics & plan-aware limits
See what is working, stay in control
Track usage and outcomes, and stay in control with plan-aware limits built in.
One bot, every channel, one identity
Connect the places your customers already message you. Every conversation lands in one inbox with a single history per person.
Official WhatsApp Tech Provider with Embedded Signup — connect your Business number quickly and compliantly.
Answer DMs and comments-to-DM automatically.
Messenger
Handle Facebook Messenger conversations in the same unified inbox.
Telegram
Run your agent on Telegram alongside every other channel.
Website widget
Drop a secure chat widget on your site with one snippet.
MCP tools
Connect external tools as actions, or expose your own flows as MCP endpoints.
Built for how Indian businesses actually sell
Customers ask about order status, sizing, and returns faster than your team can reply — and carts get abandoned overnight.
Turn questions into orders
B6AI answers catalog and order questions instantly, recovers abandoned carts, and processes returns — day or night.
- Order status & tracking
- Catalog Q&A
- Abandoned-cart recovery
- Returns & exchanges
Agent-first, not template-first
Most WhatsApp tools are broadcast-and-template engines with rule-based flows bolted on. B6AI is built as an agent: it reasons over your knowledge base, calls real tools, and hands off to a human cleanly. And it is not WhatsApp-only — one bot works across every channel, with one customer identity.
Start free. Grow when you’re ready.
Free, Pro and Enterprise — shown in INR. Amounts are managed in the CMS and pulled from your live plans.
- 1 bot
- Website + 1 channel
- Core visual flow builder
- Community support
- Unlimited flows
- All channels
- RAG knowledge base
- Live human handover
- Usage analytics
- Everything in Pro
- MCP integrations
- SSO & advanced security
- Priority support
- Custom limits
Amounts are CMS-editable and never hardcoded — read from subscription-service via the public facade.
Questions, answered
WhatsApp, Telegram, Instagram, Messenger, and a website widget — all unified, so one customer is one conversation history across every channel.
Put your customer conversations on autopilot
Start free today, or book a demo to see B6AI on your own use case.